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Viewing MANAGEMENT POLICY
Service — Support — Performance

Website Management Policy

Table of Contents

 

Overview of Inphse Management Agreement

This Agreement governs Customer’s use of Inphase Website management services.

The Management Policy is part of the Inphase Website Hosing & Design Policies of which the AUP governs the use of our website or websites. The Management Policy does not intend to contradict, ignore, nor circumvent the AUP. Nor does the AUP intend to contradict, ignore, or circumvent the Management Name Policy.

By using Inphase Website Hosting & Design domain services, either by means of this website or by any other means, the customer enters into an agreement with Inphase and becomes bound by this policy.

 

Definition of Policy Terms

Inphase Website Hosting & Design may be referred to as we, our, us, company, or Inphase. Our customers may be referred to by terms as you, your, client, customer or user.

This policy may be referred to as policy, agreement, or contract.

 

Description of Website Management

Website management refers to those activities that are performed by Inphase on a routine or random basis to keep the website operating correctly and functioning properly to complete its online goals. 

Such activities are, but not inclusive, to text and photo updates, installing tools, editing text, fixing broken links, creating email accounts, etc.

 

Ordering Website Management

Website management can be ordered via the client's control panel, Inphase website, or submitting a Service Ticket to request management services.

 

Lawful Use of Website Management

The customer agrees to use Inphase hosting products and services in compliance with applicable law and Inphase’s Acceptable Use Policy which is hereby referenced in this agreement. 

The customer agrees that Inphase may, in its reasonable commercial judgment consistent with industry standards, amend the AUP and this policy from time to time to further detail or describe reasonable restrictions and conditions on your use of the products and services. 

Amendments to the AUP and the Website Management Policy are effective on the earlier of Inphase’s notice to you that an amendment has been made, or the first day of any Renewal Term that begins subsequent to the amendment. Notice may be made by email or posting on the website.

You agree to cooperate with Inphase’s reasonable investigation of any suspected violation of the Website Management Policy. In the event of a dispute between Inphase and the customer regarding the interpretation of this policy, Inphase’s commercially reasonable interpretation of Inphase Website Hosting & Design Policies shall govern.

 

Payments for Website Management

Subject to the terms of this Agreement, and contingent on Customer’s satisfaction of Inphase’s credit approval requirements, Inphase agrees to provide the web hosting services described in the order for the fees stated in the order.

Fees. Fees are payable in advance on the first day of each billing cycle.  Customer’s billing cycle shall be a calendar month or twelve calendar months, as indicated on the Order. The first service fee my include a prorated portion of the monthly fee for the first partial month of service plus the fee for the first full billing cycle. Inphase may require payment in full of the first fee before beginning service. If the Order provides for credit/debit card billing, Customer authorizes Inphase to bill subsequent fees to the credit/debit card on or after the first day of each billing cycle during the Term of this Agreement; otherwise Inphase will invoice Customer via electronic mail to the Primary Customer Contact listed on the Order.  Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due on the 1st day of the month, but in no event earlier than the first day of each billing cycle.

Payments must be made in United States dollars. Customer is responsible for providing Inphase with changes to billing information (such as credit card expiration, change in billing address)   At its option, Inphase may accrue charges to be made to a credit/debit card until such charges exceed $10.00. Inphase may charge interest on overdue amounts at the lesser of 15% per month or the maximum non-usurious rate under applicable law.  Inphase may suspend the service without notice if payment for the service is overdue.  Fees not disputed within sixty (60) days of due date are conclusively deemed accurate.  Customer agrees to pay Inphase’s reasonable reinstatement fee following a suspension of service for non-payment, and to pay Inphase’s reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees and court costs. 

Fee Increases.  Inphase may increase its fees for services effective the first day of a Renewal Term by giving notice to Customer of the new fees at least forty five (45) days prior to the beginning of the Renewal Term, and if Customer does not give a notice of non-renewal as provided above, the Customer shall be deemed to have accepted the new fee for that Renewal Term and any subsequent Renewal Terms (unless the fees are increased in the same manner for a subsequent Renewal Term).

Taxes.  At Inphase’s request, Customer shall remit to Inphase all sales, VAT or similar tax imposed on the provision of the services (but not in the nature of an income tax on Inphase), regardless of whether Inphase fails to collect the tax at the time the related services are provided. 

 

Suspension/Termination of Website Management

Website tools (thrid party software) are controled by the authors and publishers of the software. They have their own set of policies and/or acceptable use agreements.

Inphase may suspend or terminate a client's account if it finds the use of the tool in violation of any appliciple laws or in disagreement with Inphase AUP.

 

Disclaimer to Website Tools Policy

Inphase does not gurantee nor make any promises that using any third party software porogram will guarantee any visitors will view the client's website or any monetary success will be achieved from the client's website.

Websites are static html coded web pages and styled with CSS rules. They must have other scripts, coding languages, and/or thrid party software to make them dynamic. They are subject to good marketing practices and must be promoted to make Internet users aware of them. There are many factors that work together to make a website successful.

 

 

Entire Understanding of Website Tools Policy

This Agreement together with the Order and AUP constitutes the complete and exclusive agreement between the parties regarding its subject matter and supercedes and replace any prior understanding or communication, written or oral.

 

Inquiries

If you have any questions about any of our policies, please contact Policies@inphasehosting.com.

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